1. Vigilancia tecnológica/Inteligencia estratégica: Proceso ético y sistemático de recolección y análisis de información acerca del ambiente de negocios, de los competidores y de la propia organización, y comunicación de su significado e implicaciones destinada a la toma de decisiones.(1308, 2019, p. 7; UNE, 2018) 

Competitive intelligence/technological surveillance: it can be understood as the collection, analysis,interpretation, and dissemination of high-value information about strategic areas, which is transmitted at the right time to decision-makers. It also can be described as a specialised information service, which is aimed at developing effective decision-making. Within this context, it could be possible to say that Competitive Intelligence has a positive effect on organisational performance. (López-Robles, Otegi-Olaso, Porto-Gómez, Gamboa-Rosales, & Gamboa-Rosales, 2020, p. 14)

The Technology Surveillance and Competitive Intelligence units are responsible for the implementation of a technological surveillance system, in which, through a set of information methods and resources, it is systematically captured, analyzed and disseminated with intelligence the managers and staff of the organization who can act from it. Technology surveillance units can basically provide two types of services, passive surveillance or active surveillance. As for the products, some of a regular nature and others of a specialized nature can be offered, the former are characterized by their greater frequency of elaboration (alert messages, technical bulletins, generic newsletters and profiles of customers and competitors), the latter are distinguished due to the depth of the contents to be treated (in-depth evaluations, strategic forecast, situation analysis). In order to comply with each of these products, it is necessary to comply with a series of requirements to achieve the effectiveness of the Technology Surveillance system which appear to be established by standardized guidance standards or those guidelines established by organizations. (Moya, Villero, & Perez, 2020, p. 3)

Referencias bibliográficas

1. López-Robles, J. R., Otegi-Olaso, J. R., Porto-Gómez, I., Gamboa-Rosales, H., & Gamboa-Rosales, N. K. (2020). Understanding the intellectual structure and evolution of Competitive Intelligence: A bibliometric analysis from 1984 to 2017. Technology analysis & strategic management, 32(5), 604-619.

2. Moya, F., Villero, S., & Perez, F. (2020). Technological surveillance as element for the positioning of public universities. Paper presented at the IOP Conference Series: Materials Science and Engineering.

3. Norma española UNE 166006, Gestión de la I+D+i: Sistema de Vigilancia e Inteligencia,  (2018).